Quality Policy

The Management of TRIBALYTE TECHNOLOGIES, S.L. establishes this Quality Policy as a sign of its aim to guarantee the highest quality, its path towards excellence, and its desire to reach leadership in the sector of design and development of software engineering projects. Development, maintenance, and support of customized applications, consulting, and training. Analysis, assessment, and registration of patents and utility models.

TRIBALYTE TECHNOLOGIES, S.L. is aware of the importance of quality in the performance of its activities in order to ensure conformity in all of its services, therefore the Management maintains and improves its Quality Management System based on the requirements of the UNE-EN ISO 9001:2015 standard: “Quality Management Systems. Requirements” for the activities it undertakes.

The main objective for TRIBALYTE TECHNOLOGIES, S.L. is to achieve the satisfaction of our customers and of all interested parties, complying with the legal and regulatory requirements applicable to us as efficiently as possible, exceeding expectations and requirements, both explicit and implicit, so that the provision of services is of maximum quality and satisfies the applicable specifications, supported by the following commitments:

– Management and development of the human potential at TRIBALYTE TECHNOLOGIES, S.L. through:

  • Establishment and adaptation of the resources necessary for the improvement of the training.
  • Raising awareness among employees of the importance of quality in the company and the improvement of the Quality Management System implemented. The principal method for achieving said objectives is the acceptance of this quality commitment by all of the employees. Thus, we will make our best efforts to motivate, integrate, and have all employees participate in this process of continual quality improvement.
  • Involvement and participation of TRIBALYTE TECHNOLOGIES, S.L.’s employees both in the business project and in the Quality Management System.
  • Distribution of this Quality Policy, communication, and distribution of knowledge within the organization.

– Deployment of the necessary resources (technical, economic, and human) that allow for the performance of TRIBALYTE TECHNOLOGIES, S.L.’s activities with effectiveness and efficiency, ensuring that the employees have the skills and qualifications necessary in order to undertake their corresponding tasks.

– Analysis of the results and establishment of quality goals and actions aimed towards the continuous improvement of the procedures used and the services offered. Search for the highest quality levels through efficient management and control of all processes with the objective of permanently improving and optimizing the processes and systems.

– Compliance with both the customers’ requirements and those of all interested parties, satisfying their needs and expectations, as well as the regulatory and legal requirements applicable in the most efficient manner that is possible and reasonable.

– Meeting the requirements of our customers while respecting the criteria of reliability, professionalism, and punctual deliveries.

– Adaptation of the Quality Management System to the context of the organization and the nature and level of risk that may exist for the organization.

– Extending the scope of the guidelines of the Quality Policy to the suppliers, both external and internal, collaborating with them for the establishment of systems that guarantee compliance with the requirements.

The responsibility for complying with these Quality principles falls upon the Management, which shares, together with the team at TRIBALYTE TECHNOLOGIES, S.L., the opinion that this path will help to increase the Culture of Quality for all employees at the company. In witness thereof, this Quality Policy is signed in Madrid, on 15 July 2020 by:

The Management at TRIBALYTE TECHNOLOGIES, S.L.